Buy With Confidence

In response to concerns about “rouge traders” as I’m sure you will have seen highlighted in the media over of the last few years, a partnership of Local Authority Trading Standards Services came together to form the Buy With Confidence Scheme.

The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme. Buy with confidence is the largest scheme of its kind nationally and continues to expand its geographical coverage.

In order to become a member of the Buy with Confidence Scheme, we have had to undergo a series of specific, tailored background checks. These checks are here to ensure that our customers are getting the best possible service.

Joining the Scheme was not a simple process, all applicants to the Scheme have their complaints history reviewed and also receive a visit and inspection from Trading Standards. As members of the scheme we have been through this process and we have also agreed to the scheme’s code of conduct.

Like all members of the Buy with Confidence Scheme, our professional conduct is continually under review to ensure that we maintain our commitment to trading fairly, and providing the highest quality service to our clients.

If you would like to know more about the Buy with Confidence Scheme, and what it means for us to be members, then please visit www.buywithconfidence.gov.uk.